FAQ's

Why Go Green?
Conservation is not only the way of the future but energy conservation is good for YOUR community. Millions of dollars are annually spent at Army installations for residential utilities. By conserving, more funds can be allocated for enhancements such as new playgrounds or home energy-efficiency upgrades!

How to Live Army Green?
As a resident of privatized Army Housing, you already are part of the solution. Simple, eco-friendly choices you and your Family make can have a huge impact on your total utility consumption and a long-term impact on the environment as a whole. Contact your Neighborhood Office for specific environmentally-friendly programs and activities already taking in place in your community. You can make a major difference just by following the simple tips you received in your move-in packet.

Under the OSD policy, all new and renovated homes at RCI sites will be metered for gas and/or electricity. Each privatized partner will administer the Resident Conservation Program and a third-party provider will be hired to read meters and administer the billing process. Monthly Conservation Statements, or invoices, will be sent to each resident’s home.

What is a Monthly Conservation Statement?
Under the Army’s RCI Resident Conservation Program, you receive a monthly conservation statement from a third-party utility billing company. These statements will include your meter readings, the amount of your consumption and where you stand (including your buffer) in relation to your established baseline. **

How is my Conservation Statement calculated?
Using your home’s attributes such as size, age and location, your home is grouped with the same type or similar homes to determine the energy baseline for each type of home.

The average baseline is calculated monthly. The monthly calculation takes into consideration several factors including removing like homes that may be vacant. Your average baseline is then calculated for homes similar to yours.

A buffer zone surrounds the baseline to provide Families with the opportunity to receive a no action required notice on their statement, or no payment is due. Families consuming above the baseline and the additional buffer zone will receive a balance due notice on their statement, meaning a payment is due. Families conserving under the baseline and the buffer zone will receive a rebate check or reward statement* for their conservation efforts.

** The Baseline is an average of gas and electricity for a particular home and like homes. Baselines vary according to installations and neighborhoods. In addition to the Baseline there may be a buffer applied to your baseline. Resident’s who fall within the buffer will not be responsible for paying the amount above the average, however a resident above the buffer will be held responsible.

* Most communities establish Trigger Points which must be met before a rebate is issued or the balance due is collected. The amount is accrued to the next month until the trigger point is reached. For more information, please contact your Neighborhood Office regarding your Conservation Statements, questions you have or ways you can manage your Family’s energy usage.

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