Property Management

Dedicated to creating value for owners and delivering quality service to residents, our property management team is setting the standard for excellence in the real estate industry.

AT A GLANCE

23 States

28
States

Balfour Beatty provides services in 28 states and Washington D.C.

41,000 Residential Units

44,000+
RESIDENTIAL
UNITS

Total portfolio consists of 44,000+ residential units, including projects expected to close.

23 States

400,000+
MAINTENANCE WORK ORDERS

processed annually.

PROPERTY MANAGEMENT THAT'S ALL ABOUT YOU

Full-service residential property management is the core of our service offering. For years, our clients have depended on us to provide quality living environments, superior customer service, and real estate expertise that maximize the value of their assets. We carefully tailor our services to meet each client’s unique needs and requirements, providing a boutique-style approach to property management. Our on-site and support teams focus on driving value in every aspect of the business so you don't have to... from collecting rents, developing and managing software, to overseeing supplier compliance issues.

MARKETING AND LEASING

In today’s market, property managers must be proactive and creative in developing marketing campaigns and leasing strategies that will attract residents to their properties. This process begins with an evaluation of the property, market, competition, and overall business goals. As a proven leader in residential property management, BBC has the experience and relationships to successfully deliver integrated marketing services that include:

  • Marketing Plans
  • Market Research
  • Websites and Social Media Campaigns
  • Email Marketing and Advertising
  • Event Planning
  • Marketing Collateral (brochures, leasing flyers)
  • Property Branding/Rebranding

RESIDENT RELATIONS

Our ability to meet our owners’ needs hinges on our ability to meet the residents’ needs. At BBC, we believe resident relations goes beyond providing safe, well-maintained and comfortable living environments. We strive to create an atmosphere of community, while providing opportunities for residents of all ages to engage in a variety of social and learning activities.

The award-winning LifeWorks@Balfour Beatty Communities® program engages residents with a full calendar of thoughtfully planned events focused on:

  • Life Management: emotional health, productivity, stress relief
  • Physical Fitness: exercise and nutrition
  • Mind-Building: critical thinking and decision-making skills
  • Social Activity: community and relationship building
  • Community Service: volunteering and teamwork
  • Personal Safety: accident prevention and safety habits
  • Environmental Awareness: energy conservation and sustainability

Accounting

Key to successful real estate operations and investment is a robust accounting function. BBC’s comprehensive accounting and reporting support features a checks and balances system that ensures accuracy, consistency and continuity for our owners. Accounting information is processed through a multi-level, daily review that provides real-time cash reporting for purchase decisions and payment authorizations. Our team expertly manages the multiple components of property and corporate accounting including:

  • Cash Flow and Projections
  • Financial Reporting
  • Budgeting
  • Capital Expenditures Reporting
  • Lender Reporting and Construction Loan Draws
  • Revenue Reporting
  • GAAP/IFRS Financial Statements
  • Job Cost Management
  • Treasury Management
  • Tax Return Facilitation
  • Operating Expense Analysis

 

ASSET MANAGEMENT

Selecting a strategic partner to manage your property is one of the most important decisions you’ll make when it comes to meeting your financial objectives. Whether you have a long-term strategy focused on cash flow and increasing property values, or more short-term goals, BBC is focused on achieving your goals and delivering measurable results that positively impact your bottom line.

Our highly-skilled team develops a proactive, strategic business plan for each property—pricing and marketing strategies, capital expenditure plans—that meet owner objectives while identifying and mitigating risk, and uncovering opportunities for cost savings and creating long-term value. BBC’s Asset Management offering consists of:

  • Life-Range Forecasting and Budgeting
  • Project Accounting and Reporting
  • Recapitalizations
  • Structured Finance
  • Customized Market Research
  • Strategic Planning Analysis
  • Operational Expense Analysis
  • Acquisition/Disposition Analysis
  • Tax Planning Assistance
  • Real Estate Tax Appeals

HUMAN RESOURCES/STAFFING

BBC is focused on putting the best people to work for our clients and making sure they have the support, tools and resources they need to succeed. As part of our property management services, we deliver comprehensive Human Resources services that include:

  • Pre-employment Screening
  • Payroll Services
  • Benefits Administration
  • Compensation and Rewards
  • Training and Development
  • Performance Management
  • Unemployment Claim Administration

We place particular emphasis on teamwork and employee development at all levels of our organization, from our on-site property teams to management and support personnel in the regional and corporate offices. BBC employees participate in a wide variety of ongoing training and development courses delivered via online tools and classroom sessions. Topics include customer service, communications, marketing and social media, supervisory skills, values and ethics, safety and sustainability.

Risk Management

BBC prides itself on providing healthy, safe and secure environments for employees, residents and guests. And we proactively seek to be a leader in areas such as ethics, safety and the environment. We provide a full complement of competitively-priced services that address all areas of property-related risk-management.

Our experience and expertise help us identify exposures and proactively mitigate risks that could potentially impact the operational and financial performance of the peroperties under our care. In addition, our size and breadth afford us purchasing power that results in more competitive pricing for our clients. Key processes and services include:

  • Property and Resident Insurance
  • Loss Control
  • Employee and Resident Emergency Life Saving Planning
  • Implementation of Government Regulated Safety Programs
  • Resident Screening Services

   
   

   

MAINTENANCE & FACILITY MANAGEMENT

Balfour Beatty Communities provides world class maintenance services to ensure the customer’s service needs are met and the value of the asset is preserved.  Our communities are maintained to the highest levels of operational codes, including OSHA, BOCA, NEC, and IREM using our proven facilities maintenance plan.  This plan is coordinated and implemented daily by experienced professionals who receive ongoing training in all aspects of facilities management to ensure the best practices and tools are utilized.

  • Routine Maintenance
  • Preventative Maintenance
  • Benefits Administration
  • Emergency Preparedness
  • Inventory Turn Processopment
  • Inspections/Maintenance Compliance
  • Capital Repair/Replacement

In addition to our maintenance capabilities, BBC is one of the most experienced facility management providers for Public Private Partnership (PPP) projects in the world. With a portfolio of more than 60 projects (including government buildings, schools, hospitals and fire stations), Balfour Beatty delivers FM services to more than 36,000 facilities totaling almost 17,000,000 ft² of space.

Contact

Balfour Beatty Communities
10 Campus Boulevard
Newtown Square, PA 19073
Get Directions

P: 610.355.8100
F: 610.325.2046
Office Hours: 8:30 AM to 5:30 PM (EST)


 

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