Balfour Beatty Communities Earns Resident Satisfaction Awards at 67 Properties

  |     |   2019

Balfour Beatty Communities today announced 67 of its properties have earned Insite Awards recognizing superior resident satisfaction from national resident survey provider, SatisFacts. Balfour Beatty was also honored with the National SatisFacts Resident Satisfaction Company Award. The awards are based on resident feedback and performance scoring gathered throughout 2018.

"We believe we can only be successful when we put our residents first," said Terri Edelman, Chief Operating Officer for Balfour Beatty Communities. "We're quite proud of this recognition, as it directly reflects the exceptional living experience we strive to cultivate and the relentless commitment to customer service we've instilled in our maintenance, leasing and management teams."

The Balfour Beatty Communities properties recognized for 2018 include:


SatisFacts is the leading provider of resident surveys, focusing on multifamily retention and reputation management. With over 15 years of experience and serving more than 3 million units nationwide, SatisFacts' surveys provide actionable feedback that helps increase resident satisfaction and property management companies' overall bottom lines. SatisFacts is a division of Internet Brands.

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